{"id":124,"date":"2025-01-10T16:36:58","date_gmt":"2025-01-10T16:36:58","guid":{"rendered":"https:\/\/drossos-carpets.gr\/?page_id=124"},"modified":"2026-01-15T15:37:34","modified_gmt":"2026-01-15T15:37:34","slug":"%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%b9%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd","status":"publish","type":"page","link":"https:\/\/drossos-carpets.gr\/en\/%cf%80%ce%bf%ce%bb%ce%b9%cf%84%ce%b9%ce%ba%ce%ae-%ce%b5%cf%80%ce%b9%cf%83%cf%84%cf%81%ce%bf%cf%86%cf%8e%ce%bd\/","title":{"rendered":"Returns Policy"},"content":{"rendered":"<section class=\"section\" id=\"section_1135815836\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row row-full-width align-middle align-center\"  id=\"row-751934211\">\n\n\n\t<div id=\"col-1899299896\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\n  <div id=\"page-header-1397470975\" class=\"page-header-wrapper\">\n  <div class=\"page-title light simple-title\">\n\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper uppercase flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            Returns Policy          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n        <ul class=\"nav sm-touch-scroll nav-line nav-uppercase text-center nav-center\"><li class=\"nav-single-page hidden\"><\/li><\/ul>      <\/div>\n    <\/div>\n\n       <\/div>\n    <\/div>\n  \n\n<div class=\"text-center\"><div class=\"is-divider divider clearfix\" style=\"max-width:60%;height:2px;background-color:rgb(0, 0, 0);\"><\/div><\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n<div class=\"row\"  id=\"row-1547554757\">\n\n\n\t<div id=\"col-2061728808\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<p data-start=\"27\" data-end=\"175\">\ud83d\udd04 <strong data-start=\"30\" data-end=\"53\">Return Duration<\/strong><br data-start=\"53\" data-end=\"56\" \/>You have the right to request a return or replacement within 14 days from the date of receipt of the order.<\/p>\n<p data-start=\"177\" data-end=\"372\">\ud83d\udce6 <strong data-start=\"180\" data-end=\"218\">Returned Product Status<\/strong><br data-start=\"218\" data-end=\"221\" \/>The product must be returned in its original packaging, without traces of use or wear, along with all accessories (labels, certificates, instructions).<\/p>\n<p data-start=\"374\" data-end=\"564\">\u26a0\ufe0f <strong data-start=\"377\" data-end=\"391\">Exceptions<\/strong><br data-start=\"391\" data-end=\"394\" \/>Returns are not accepted on products that have been cut or otherwise processed to order (e.g. custom dimensions, specially processed handmade rugs).<\/p>\n<p data-start=\"566\" data-end=\"596\">\ud83d\udcde <strong data-start=\"569\" data-end=\"594\">Return Process<\/strong><\/p>\n<ol data-start=\"597\" data-end=\"954\">\n<li data-start=\"597\" data-end=\"746\">\n<p data-start=\"600\" data-end=\"746\">Contact us by phone (2310 773537) or by email (<a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"651\" data-end=\"674\">info@drossos-carpets.gr<\/a>) within 14 days, stating the order number and reason for return.<\/p>\n<\/li>\n<li data-start=\"747\" data-end=\"803\">\n<p data-start=\"750\" data-end=\"803\">You will receive shipping instructions and a return label.<\/p>\n<\/li>\n<li data-start=\"804\" data-end=\"954\">\n<p data-start=\"807\" data-end=\"954\">Send the product with the shipping method of your choice \u2013 return costs are borne by us only if a technical error is due to our fault.<\/p>\n<\/li>\n<\/ol>\n<p data-start=\"956\" data-end=\"1118\">\ud83d\udcb0 <strong data-start=\"959\" data-end=\"981\">Refund<\/strong><br data-start=\"981\" data-end=\"984\" \/>After checking the product, the refund will be made within 7 business days to the same payment method you used or by depositing the amount into your bank account.<\/p>\n<p data-start=\"1229\" data-end=\"1335\" data-is-last-node=\"\" data-is-only-node=\"\">We are always at your disposal for any clarifications and to ensure your maximum satisfaction!<\/p>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1135815836 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-124","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/drossos-carpets.gr\/en\/wp-json\/wp\/v2\/pages\/124","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/drossos-carpets.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/drossos-carpets.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/drossos-carpets.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/drossos-carpets.gr\/en\/wp-json\/wp\/v2\/comments?post=124"}],"version-history":[{"count":4,"href":"https:\/\/drossos-carpets.gr\/en\/wp-json\/wp\/v2\/pages\/124\/revisions"}],"predecessor-version":[{"id":6538,"href":"https:\/\/drossos-carpets.gr\/en\/wp-json\/wp\/v2\/pages\/124\/revisions\/6538"}],"wp:attachment":[{"href":"https:\/\/drossos-carpets.gr\/en\/wp-json\/wp\/v2\/media?parent=124"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}